Updated on 25 May 2018
This policy applies (i) immediately to new users who use or access the Service on or after the Effective Date and (ii) on the Effective Date to users who use or access the Service before the Effective Date.
Please contact us if you have any questions or comments about our privacy practices. You can reach us online at [email protected].
TRANSFERS OF PERSONAL DATA
The Service is hosted and operated in Hong Kong (“HK”). If you do not reside in HK., laws in HK may differ from the laws where you reside. By using the Service, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Collectionstock in HK and will be hosted on HK servers, and you authorize Collectionstock to transfer, store, host and process your information to and in HK, and possibly other countries. You hereby consent to transfer of your data to HK.
EU PERSONAL DATA
If you are located in the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) related to your Personal Data, as further described below. Collectionstock will be the controller of your Personal Data processed in connection with the Service, unless you access the Service through an enterprise account, or other Collectionstock account that is controlled by a third party (e.g. your employer).
COLLECTION OF PERSONAL INFORMATION
As a visitor to the Site, you can engage in many activities without providing any Personal Information.
However, when you register to use a Collectionstock site and order products or services as a Collectionstock subscriber in order to provide the services to you, we may collect the following Personal Information from you:
- Contact information such as your name, phone numbers, address and email address; and
- Billing information such as the number, expiration date, card type and billing address of your credit card via third party payment gateway and this info will not be stored on our servers;
- Demographic information such as your job title, job description and company name and company type; and
- Profile data, including your username and password, details about your purchases and the Content that you license from us or buy on our Site
If you submit content to Collectionstock (as a Studio) for licensing or selling, you may be asked to provide the following information:
- Contact information such as your name,company name, phone number, primary address, and email address.
- Collectionstock may verify this information by asking you an upload of your Company Registration document (which will be stored securely on our servers)
- Payment and Studio information including, but not limited to, payout method, payout email, desired display name, your website address, market info, content focus, and information about your skill level process.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
As is true of most websites, when you use the Site, Collectionstock or third party subprocessors contracted by Collectionstock may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Collectionstock also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.
UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES
Upon request Collectionstock will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at [email protected]
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information immediately. If you are a Studio, you can change your profile here. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.
HOW YOUR PERSONAL INFORMATION IS USED
- Process your financial transactions.
- Send you order / renewal confirmations.
- Register your rights, if any, to technical support or other benefits that may be made available to registered users.
- Respond to customer service requests, questions and concerns.
- Administer your account.
- Send you requested product or service information.
- Keep you informed about special offers and services of Collectionstock and selected third parties.
- Administer promotions and sweepstakes you enter and notify you of the results.
- Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- Meet our research and product/service development needs and to improve our Site, services and offerings; and
- Customize your experience, including targeting our services and offerings to you.
We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, Collectionstock may be required to disclose personal data in response to lawful requests by public authorities.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Collectionstock), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
INFORMATION SHARING WITH SERVICE PROVIDERS / AGENTS
Collectionstock uses one or more outside credit card/payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Collectionstock. You may request a list of these third-party subprocessors by contacting us at [email protected]
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at [email protected]. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CHOICE / OPT OUT
You may "opt out" of receiving Collectionstock’s email updates, newsletters and/or partner emails by clicking on the "My Account" link on the Site and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. Collectionstock will still contact you when there are changes to any of our Terms and Conditions, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account
PROTECTION OF YOUR PERSONAL INFORMATION
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
- Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
- Your Personal Information resides on secure servers that only selected Collectionstock personnel and contractors have access to via password.
- Your Personal Information is encrypted whenever it is transmitted to Collectionstock
- When you enter sensitive payment information (such as credit card number) on our registration or order forms, our third-party gateway will encrypt that information using transport layer security technology
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Websites, you can send email to us at [email protected]
COOKIE AND TRACKING TECHNOLOGIES
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by Collectionstock and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
LINKS TO THIRD PARTY SITES
REFERRAL PROGRAM EMAILS/INVITE YOUR CUSTOMER FOR STUDIOS
If you choose to use our referral service to tell a friend about our Site or to invite your Customers as a Studio, we will ask you for your friend’s/customers name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Collectionstock stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend/customer may contact [email protected] to request that we remove this information from our database.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact [email protected] to have the data removed and terminate the child's account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that Collectionstock’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Collectionstock relies on its legitimate interests, described above, to process your data. Where Collectionstock processes certain Personal Data for Collectionstock’s own direct marketing purposes, you have a right to object to Collectionstock's use of your Personal Data for this purpose at any time by clicking on the link, "My Account" and opting out from receiving all email. If you are a Studio, you can change your profile here. You may also object to processing by emailing [email protected]
Attn: Data Protection Officer
Kinetic Industrial Centre, Unit 611, Wang Kwong road 7, Kowloon Bay, Hong Kong
Telephone number: +852-36223839